Accounts and sign-in
How each mgmtOS product signs you in, how sessions work and what to do when sign-in fails.
mgmtOS for Artists, mgmtOS for Labels and SetPlan each keep their own accounts, workspaces and data. You can use the same email address in more than one product, but each product signs you in separately. Signing in to one product does not sign you in to another, and signing out of one does not sign you out of the others.
On www.mgmtos.io, choose Sign in at the top of the page, then pick the product.
Open artist.mgmtos.io. Existing links to app.mgmtos.io keep working.
Choose Continue with Google and pick your Google account.
Google is the only sign-in method. There is no separate mgmtOS password and no email link. If you do not have an account yet, continuing with Google starts the 7-day free trial. If you were invited to a workspace, use the Google account that received the invitation.
Open label.mgmtos.io.
Choose Continue with Google or Continue with Microsoft.
There is no separate password and no email login. Use the provider and account that received your workspace invitation. The same email address signed in through a different provider is not merged into your account automatically. Details are in Sign-in, invitations, and sessions.
Open setplan.mgmtos.io.
Choose Continue with Google, or enter your email and choose Email me a code, then enter the code from the email.
If someone invited you, sign in with the address the invitation was sent to and choose Join. Otherwise, add your artist to start planning.
Details are in Sign in to SetPlan.
In all three products, a session stays active while you use the product. It ends after 30 days without activity, and at the latest 90 days after you signed in. Then you sign in again.
To see where you are signed in:
mgmtOS for Artists: open Settings, then Security. Choose Revoke next to a session, or Revoke all to end every other session.
mgmtOS for Labels: open Settings, then Security & access. The same Revoke and Revoke all actions are there.
SetPlan: open Account settings and find Devices. See Sign out of other devices.
Use Sign out in the product when you leave a shared device.
Ask AI and talk to a person work without signing in, for every product. The report form asks you to sign in through your mgmtOS for Labels account so the report reaches the right workspace. If you use another product, or cannot sign in, use the chat instead.
Check that you opened the right product. Each product has its own address and its own accounts.
Check that you chose the same provider and account you used before, or the one that received the invitation.
Read the message on the sign-in page and start sign-in again from the product.
If mgmtOS for Artists or mgmtOS for Labels says the email is not approved for access, that email cannot sign in yet. Ask your workspace administrator for an invitation, or write to info@mgmtos.io.
If sign-in still fails, open the support chat without signing in and describe the exact message and the time it appeared. The mgmtOS for Artists sign-in page also shows info@mgmtos.io for help. Never send passwords, email codes, cookies or tokens to anyone, including support.