Contact mgmtOS and get support
Find the fastest way to an answer, a person, a problem report or the company inbox.
| You want to | Use |
|---|---|
| Find how something works | Help Center search, or Ask AI |
| Talk to a person | Talk to a person in the support chat |
| Report a problem while signed in | Report a problem in the product |
| Send a report with a reference number | The report form, signed in with your mgmtOS for Labels account |
| Anything else, including privacy and billing requests | info@mgmtos.io |
| See mgmtOS for Labels with your catalog | Book a 30-minute walkthrough |
| Write about mgmtOS | Press and brand assets |
| Work at mgmtOS | Careers and applying |
Open Ask AI. You do not need to sign in or have a paid plan.
Ask your question in your own words. Answers to product questions include links to the Help Center sections they come from.
To reach the team, choose Talk to a person at any time after the conversation loads. You do not have to ask the assistant first.
Waiting for mgmtOS Support means your request is in the queue. Replies appear in the same conversation. No response time is promised. Ask AI cannot see your workspace or change anything in it. For more on the chat, see Ask AI and contact support.
In mgmtOS for Artists and mgmtOS for Labels, choose Report a problem in the sidebar on desktop. On a phone, open Settings, find About and choose Help & feedback. The report includes your account and workspace, so the team can find the context.
One inbox handles every product: info@mgmtos.io. Say which product your message is about. For a request about your data, write from the email address tied to your account.
The product and the workspace.
What you were trying to do and the steps you took.
What you expected and what happened instead.
The exact error text and the approximate time.
Never include passwords, email codes, session cookies, API keys, invitation links or full payment details.