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mgmtOS for Artists

Learning pathsTroubleshooting
Getting started
OverviewFrequently asked questionsGet help and report a problemFix a spreadsheet importUse mgmtOS for Artists on your phoneStart hereImport a spreadsheet
Daily work
OverviewFollow activity and add notesFind a missing show or releaseWork from OverviewSearch and create from anywhere
Shows
OverviewAdd a showInside a showShow deal, costs, and settlementMove a show from offer to performedFind and manage shows in the list
Releases
OverviewAdd a releaseInside a releasePlan deadlines for a releaseRelease statuses and the Releases listShare a release to Stories
Roster and contacts
OverviewKeep your contactsMake an artist one sheetManage your artist roster
Finances
OverviewRead the Finances pageTrack deals
Workspace
OverviewFix sign-in and access problemsPlans, trial, and billingSettingsSign in and manage sessionsInvite your team and set roles
Invite your team and set rolesPlans, trial, and billingAsk AI
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HomemgmtOS for ArtistsGetting startedGet help and report a problem
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Get help and report a problem

Find an answer, report a problem from the app, or reach a person on the support team.

On this page
Find an answerReport a problem from the appTalk to a personInclude useful detailsWhat not to send

Find an answer

Search this Help Center or ask Ask AI a question in your own words. Both answer from the product documentation. They cannot see your workspace, artists, shows, releases, or money.

For a specific failure, start with the troubleshooting guides: sign-in and access, missing records, and imports.

Report a problem from the app

  1. On a computer, choose Report a problem at the bottom of the sidebar.

  2. Under What kind of feedback is this?, choose Something broke, Something's confusing, or Feature idea.

  3. Under What happened?, describe it in at least 10 characters.

  4. Choose Send report.

A confirmation appears, and you get an email with a reference number. The report includes the page you were on and your account and workspace. When session recording is on, a replay of what you saw is attached.

Talk to a person

Open Ask AI and choose Talk to a person. You can do this without signing in, so it also works when you cannot sign in. Replies appear in the conversation.

You can also email info@mgmtos.io or use Contact support.

Include useful details

  • What you were trying to do.

  • The artist, show, or release involved.

  • The steps that led to the problem.

  • What you expected and what happened instead.

  • The exact error text and the approximate time.

What not to send

Do not paste passwords, sign-in codes, payment card details, or contracts you are not allowed to share. Support never needs your Google password.

Ask AI or talk to a personContact support

Related guides

Frequently asked questionsFix sign-in and access problemsFind a missing show or releaseFix a spreadsheet import
PreviousFrequently asked questionsNextFix a spreadsheet import

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Reviewed 2026-10-19Still need help?

On this page

Find an answerReport a problem from the appTalk to a personInclude useful detailsWhat not to send