Plans, trial, and billing
Understand the free trial, compare plan limits, subscribe or change plans, and handle payment problems.
A new workspace starts with a seven-day Pro trial. You do not need a card to start it. During the trial you have the Pro limits: 10 artists and 15 seats.
The owner sees the trial end date in Settings under Billing & Subscription, with Choose a plan. You also get reminder emails before the trial ends.
Every plan includes the full product: Overview, Shows, Releases, roster finances, Contacts, team roles with artist access, spreadsheet import, and exports. Plans differ in capacity and support: Core includes email support, and Pro and Agency include priority email support.
| Plan | Artists | Seats |
|---|---|---|
| Core | 3 | 5 |
| Pro | 10 | 15 |
| Agency | 25 | 50 |
Seats count members and pending invitations. See current prices on Plans. You can pay monthly or annually; annual billing costs the same as ten months, shown on Plans as 2 months free.
Only the workspace owner manages billing.
Open Plans, or Settings and then Billing & Subscription.
Choose Subscribe on a plan and complete the secure checkout.
After payment, the app shows Activating your subscription… and then opens the workspace.
To switch plans later, choose Change plan in Billing & Subscription. The difference is prorated.
Payment usually confirms within a few seconds. If activation takes longer, the page offers Open billing portal so you can check the payment. Do not pay a second time while activation is pending.
In Billing & Subscription, choose Open portal to update your payment method, download invoices, or cancel. A canceled subscription stays active until the end of the paid period, and a banner shows the date access ends.
The workspace keeps working, and a Payment failed. banner appears. The owner chooses Update payment and updates the card in the portal. Other members see a note asking them to contact the owner.
When the trial or subscription ends, the workspace opens the Plans page instead of your data. Your data is kept. The owner can choose a plan to continue right away. Other members see Workspace needs a plan until the owner subscribes.
Deleting the workspace cancels its linked paid subscription immediately before removing the data. The same applies when the sole owner's account deletion removes the workspace. If cancellation fails, deletion stops and the workspace is kept.
Use the billing portal to cancel renewal while keeping access until the end of the paid period. Deletion ends access and permanently removes the workspace; export anything you need first. Deleting a non-owner member's account does not cancel the workspace subscription.