Find a missing show or release
Check the artist selection, filters, recent changes, and your access before assuming a record is gone.
Open the workspace menu at the top of the sidebar. If one artist is selected, Overview, Shows, Releases, Activity, Finances, and search show only that artist. Choose All Artists and look again.
Most missing records are hidden by a filter.
Shows: the list opens on Upcoming, so past shows are hidden. Switch to Past or All. The stage filter hides Declined and Cancelled shows until you select them. Year, month, and artist filters also narrow the list.
Releases: check the search box and the status filter. Choose All Status to see every status, including Archived.
Calendar view: it uses the same filters as the table, so past months stay empty while the time filter is on Upcoming. Declined, cancelled, and TBD shows never appear there; switch to the table view.
When filters are active, the list shows a count such as "3 of 40" and a Clear button on Shows.
If a record disappeared right after an edit, the new value may fall outside your filters. A show moved to a past date leaves Upcoming. A declined offer leaves the default stage filter. A release set to Archived can drop out of a status filter.
Open Activity to see recent changes, including status changes and who made them.
Your role and artist access decide what you can see and change.
Viewer can read shows and releases but cannot create, edit, or delete them, and does not see money.
Coordinator can edit shows, contacts, and costs but does not see commissions or net amounts and cannot delete records.
Finances opens only for Owner, Manager, and Artist. Other roles return to Overview.
A member limited to specific artists sees only those artists' records. Contacts appear for them only when linked to a show of one of their artists.
If a teammate sees a record that you cannot, ask an owner or manager to check your role and artist access. See Invite your team and set roles.
Deleting a show, release, contact, or artist is permanent and has no undo. Deleting an artist also deletes that artist's shows, releases, deals, and one sheets. A deleted record's own activity is removed with it, so ask the teammates who can delete records before you add it again. The app cannot restore it.
If filters and access do not explain it, choose Report a problem at the bottom of the sidebar. Include the record name, when you last saw it, the artist and filters you had selected, and any error text. See Get help and report a problem.