Find a missing release or unavailable action
Separate a filtered view from changed access, an unsuccessful save, or a deleted record.
A release can still exist while no longer matching your saved view. Open Releases and check its search text and filters, especially dates, artist, lifecycle status, and attention. If the empty state says No releases match this view, use Clear filters.
Display's Reset button restores saved display settings; it does not clear filters. List, Matrix, and Board present the same catalog, so changing the layout alone does not grant access or remove a filter.
If a release disappeared just after a date or lifecycle update, check whether the new value falls outside the view. An archived release may be excluded by a lifecycle filter. Deleting a saved view removes its configuration, not the releases it displayed.
Use the app's search to look for the release by name. Search inside this Help Center only finds product instructions and cannot look up your workspace records. If you can open the release, use its history and related activity to understand the change.
If a colleague sees the release but you do not, ask an administrator to check your workspace membership and artist scope. Share the record reference and the action you need. A shared view configuration cannot reveal artists outside your access.
If you can read the release but cannot edit a field or move it, check your operational role. Executive and Planning can coordinate lifecycle changes; other roles have their own permitted operational updates. A missing control can also reflect a feature that is not enabled in the workspace. Repeatedly opening a direct URL does not change these permissions.
If the release was just created or changed, look for the actual success or error message. A validation error or rejected save means the intended change may not have been recorded. Confirm the current record before repeating a create action so that a successful first attempt does not become a duplicate.
If clearing filters and checking access do not explain the result, report the release title or reference, the last time you saw it, the view you used, and the visible error. Ask the administrator to check available activity before concluding that the record was deleted. This guide does not promise a restore or undo action for permanent deletion.