Invite and remove teammates
Send the right invitation, replace an expired link, and understand what removing a member deletes.
Open Settings, then Members & roles. Member administration requires the appropriate owner or manager permissions. Decide which operational role and artists the teammate needs before sending an invitation. Members, roles, and artist access explains those separate boundaries.
Open Invite member and enter the intended account email.
Choose Planning, Distribution, Pitching, SMM, or Design to match the person's responsibilities.
Choose all artists or select the specific artists they need. Review the selection before sending.
Send the invitation and check the confirmation. The recipient receives a link to join the workspace.
Review Pending invites to confirm the email, role, and remaining validity.
You cannot invite your own email. If that email already belongs to a member, review their existing access rather than creating another account.
If a link expires, send a new invitation to the intended email. Sending another invitation while one is still pending replaces its token, refreshes its expiry, and applies the newly selected role and artist scope. Ask the recipient to use the newest email; the previous link no longer works.
Use Revoke in Pending invites when the invitation should no longer be accepted. Revoking an invitation does not remove someone who has already joined; use their member controls for that.
If sending reports an error, read it before retrying. A failed email delivery is not evidence that the recipient received a usable link. Repeated sending can reach the invitation rate limit; follow the displayed retry instruction.
The invitation page checks the current signed-in session. If it shows Already signed in, check the displayed account before choosing Sign out and continue. Use the invitation intended for the recipient's account. An invalid, expired, revoked, or already-used link needs administrator review; repeatedly opening the old email will not renew it.
Open the person's removal control in Members & roles. Read the Remove from workspace confirmation and choose whether to send the courtesy notification email before confirming Remove member.
Warning
Removal ends their access and deletes their account. It is not a pause in access. The team can invite them again later, but should not assume their old account will be restored.
You cannot remove the workspace owner or use this control to remove yourself. Manager-level administrators also cannot remove another manager-level member. For your own account, read Export and delete data before using Delete Account.
Check the updated members or pending invitations list. If permission is denied, ask the owner to review the intended target and your administrative access. Include the email and visible error when contacting support, but never send invitation tokens or session credentials.